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Scalping Policy

  • IB Scalping policy: In relation to Introducing Brokers and in order to ensure the stability of the MEX platforms and products, we define "Scalping" as a method traders use where they open and close trades within 120 seconds trades. The RC (Referring Client) understands that he cannot receive any Fees for transactions that are defined as Scalping transactions.
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  • Customer Scalping policy: In relation to Customers and in order to ensure the stability of the MEX platforms and products, we define "Scalping" as a method traders use where they open and close trades within 120 seconds trades. If the Scalping trades constitute more than 25% of total trades MEX reserves the right to reject orders systematically and/or reverse profits and losses in relation to scalping methods. MEX will pursue the fair treatment of its Customers and will use its best endeavors to make sure cancellations are performed fairly and that the client is not disadvantaged by the cancellation i.e. no inadvertent positions are left open and the client's net position is in line with the client's positions at the time of correction.
 
 

Stale Trading

  • In order to ensure the stability of the MEX platforms and products, we define "Stale Trading" as a method traders use where they open and close trades within 10 seconds. MEX considers these trades abusive and does not allow these trades on its platforms and products. Should Stale Trades occur in your account, MEX reserves the right to cancel them immediately.

Idle Prices

  • We have an agency execution model and automatically cover all client positions with executing brokers and liquidity providers. On rare occasions the aggregated price feed which we provide to clients can become “idle”. We reserve the right to reverse the market and instant execution orders where idle stroke happened. We will investigate these cases and notify the client via e-mail or telephone that trades are cancelled. We will always check to ensure that the reversal does not generate an unintended position. If the order is executed and subsequently reversed to open a position, any subsequent order(s) closing this position would also be reversed leaving the net P&L at zero, this way the client will not be disadvantaged by this reversal due to our invalid price delivery.
 
 

Misquotes

  • We have an agency execution model and automatically cover all client positions with executing brokers and liquidity providers. Although we mitigate the risk of invalid price feeds reaching clients through utilizing a price aggregation system which generates a price from multiple liquidity providers (typically in excess of 10 liquidity providers). There are rare occasions where the price can become “skewed”. In such rare instances, if orders are filled at that price, we reserve the right to reverse orders where misquote occurred. We will investigate these cases and notify the client via e-mail or telephone that trades are cancelled. We will always check to ensure that the reversal does not generate an unintended position. If the order is executed and subsequently reversed to open a position, any subsequent order(s) closing this position would also be reversed leaving the net P&L at zero, this way the client will not be disadvantaged by this reversal due to our invalid price delivery.

Stale quotes and misquotes policy

  • MEX quoted prices on rare occasions may become “stale” or “skewed”. MEX reserves the right to cancel orders executed at idle or skewed prices. MEX will actively monitor/report and investigate such trading activity and if those trades were cancelled will notify the client accordingly. MEX will pursue the fair treatment of its Customers and will use its best endeavors to make sure cancellations are performed fairly and that the client is not disadvantaged by the cancellation i.e. there are no inadvertent positions left open and the client's Net Position is in line with the client's positions at the time of correction.
 

array(9) { ["success"]=> bool(false) ["error"]=> NULL ["countries"]=> array(193) { [0]=> string(11) "Afghanistan" [1]=> string(7) "Albania" [2]=> string(7) "Algeria" [3]=> string(7) "Andorra" [4]=> string(6) "Angola" [5]=> string(19) "Antigua and Barbuda" [6]=> string(9) "Argentina" [7]=> string(7) "Armenia" [8]=> string(9) "Australia" [9]=> string(7) "Austria" [10]=> string(10) "Azerbaijan" [11]=> string(7) "Bahamas" [12]=> string(7) "Bahrain" [13]=> string(10) "Bangladesh" [14]=> string(8) "Barbados" [15]=> string(7) "Belarus" [16]=> string(7) "Belgium" [17]=> string(6) "Belize" [18]=> string(5) "Benin" [19]=> string(6) "Bhutan" [20]=> string(7) "Bolivia" [21]=> string(22) "Bosnia and Herzegovina" [22]=> string(8) "Botswana" [23]=> string(6) "Brazil" [24]=> string(6) "Brunei" [25]=> string(8) "Bulgaria" [26]=> string(12) "Burkina Faso" [27]=> string(7) "Burundi" [28]=> string(8) "Cambodia" [29]=> string(8) "Cameroon" [30]=> string(6) "Canada" [31]=> string(10) "Cape Verde" [32]=> string(24) "Central African Republic" [33]=> string(4) "Chad" [34]=> string(5) "Chile" [35]=> string(5) "China" [36]=> string(7) "Colombi" [37]=> string(7) "Comoros" [38]=> string(19) "Congo (Brazzaville)" [39]=> string(5) "Congo" [40]=> string(10) "Costa Rica" [41]=> string(13) "Cote d'Ivoire" [42]=> string(7) "Croatia" [43]=> string(4) "Cuba" [44]=> string(6) "Cyprus" [45]=> string(14) "Czech Republic" [46]=> string(7) "Denmark" [47]=> string(8) "Djibouti" [48]=> string(8) "Dominica" [49]=> string(18) "Dominican Republic" [50]=> string(24) "East Timor (Timor Timur)" [51]=> string(7) "Ecuador" [52]=> string(5) "Egypt" [53]=> string(11) "El Salvador" [54]=> string(17) "Equatorial Guinea" [55]=> string(7) "Eritrea" [56]=> string(7) "Estonia" [57]=> string(8) "Ethiopia" [58]=> string(4) "Fiji" [59]=> string(7) "Finland" [60]=> string(6) "France" [61]=> string(5) "Gabon" [62]=> string(11) "Gambia, The" [63]=> string(7) "Georgia" [64]=> string(7) "Germany" [65]=> string(5) "Ghana" [66]=> string(6) "Greece" [67]=> string(7) "Grenada" [68]=> string(9) "Guatemala" [69]=> string(6) "Guinea" [70]=> string(13) "Guinea-Bissau" [71]=> string(6) "Guyana" [72]=> string(5) "Haiti" [73]=> string(8) "Honduras" [74]=> string(7) "Hungary" [75]=> string(7) "Iceland" [76]=> string(5) "India" [77]=> string(9) "Indonesia" [78]=> string(4) "Iran" [79]=> string(4) "Iraq" [80]=> string(7) "Ireland" [81]=> string(6) "Israel" [82]=> string(5) "Italy" [83]=> string(7) "Jamaica" [84]=> string(5) "Japan" [85]=> string(6) "Jordan" [86]=> string(10) "Kazakhstan" [87]=> string(5) "Kenya" [88]=> string(8) "Kiribati" [89]=> string(12) "Korea, North" [90]=> string(7) "Lebanon" [91]=> string(12) "Korea, South" [92]=> string(6) "Kuwait" [93]=> string(10) "Kyrgyzstan" [94]=> string(4) "Laos" [95]=> string(6) "Latvia" [96]=> string(7) "Lesotho" [97]=> string(7) "Liberia" [98]=> string(5) "Libya" [99]=> string(13) "Liechtenstein" [100]=> string(9) "Lithuania" [101]=> string(10) "Luxembourg" [102]=> string(9) "Macedonia" [103]=> string(10) "Madagascar" [104]=> string(6) "Malawi" [105]=> string(8) "Malaysia" [106]=> string(8) "Maldives" [107]=> string(4) "Mali" [108]=> string(5) "Malta" [109]=> string(16) "Marshall Islands" [110]=> string(10) "Mauritania" [111]=> string(9) "Mauritius" [112]=> string(6) "Mexico" [113]=> string(10) "Micronesia" [114]=> string(7) "Moldova" [115]=> string(6) "Monaco" [116]=> string(8) "Mongolia" [117]=> string(7) "Morocco" [118]=> string(10) "Mozambique" [119]=> string(7) "Myanmar" [120]=> string(7) "Namibia" [121]=> string(5) "Nauru" [122]=> string(5) "Nepal" [123]=> string(11) "Netherlands" [124]=> string(11) "New Zealand" [125]=> string(9) "Nicaragua" [126]=> string(5) "Niger" [127]=> string(7) "Nigeria" [128]=> string(6) "Norway" [129]=> string(4) "Oman" [130]=> string(8) "Pakistan" [131]=> string(5) "Palau" [132]=> string(6) "Panama" [133]=> string(16) "Papua New Guinea" [134]=> string(8) "Paraguay" [135]=> string(4) "Peru" [136]=> string(11) "Philippines" [137]=> string(6) "Poland" [138]=> string(8) "Portugal" [139]=> string(5) "Qatar" [140]=> string(7) "Romania" [141]=> string(6) "Russia" [142]=> string(6) "Rwanda" [143]=> string(21) "Saint Kitts and Nevis" [144]=> string(11) "Saint Lucia" [145]=> string(13) "Saint Vincent" [146]=> string(5) "Samoa" [147]=> string(10) "San Marino" [148]=> string(21) "Sao Tome and Principe" [149]=> string(12) "Saudi Arabia" [150]=> string(7) "Senegal" [151]=> string(21) "Serbia and Montenegro" [152]=> string(10) "Seychelles" [153]=> string(12) "Sierra Leone" [154]=> string(9) "Singapore" [155]=> string(8) "Slovakia" [156]=> string(8) "Slovenia" [157]=> string(15) "Solomon Islands" [158]=> string(7) "Somalia" [159]=> string(12) "South Africa" [160]=> string(5) "Spain" [161]=> string(9) "Sri Lanka" [162]=> string(5) "Sudan" [163]=> string(8) "Suriname" [164]=> string(9) "Swaziland" [165]=> string(6) "Sweden" [166]=> string(11) "Switzerland" [167]=> string(5) "Syria" [168]=> string(6) "Taiwan" [169]=> string(10) "Tajikistan" [170]=> string(8) "Tanzania" [171]=> string(8) "Thailand" [172]=> string(4) "Togo" [173]=> string(5) "Tonga" [174]=> string(19) "Trinidad and Tobago" [175]=> string(7) "Tunisia" [176]=> string(6) "Turkey" [177]=> string(12) "Turkmenistan" [178]=> string(6) "Tuvalu" [179]=> string(6) "Uganda" [180]=> string(7) "Ukraine" [181]=> string(20) "United Arab Emirates" [182]=> string(14) "United Kingdom" [183]=> string(13) "United States" [184]=> string(7) "Uruguay" [185]=> string(10) "Uzbekistan" [186]=> string(7) "Vanuatu" [187]=> string(12) "Vatican City" [188]=> string(9) "Venezuela" [189]=> string(7) "Vietnam" [190]=> string(5) "Yemen" [191]=> string(6) "Zambia" [192]=> string(8) "Zimbabwe" } ["language"]=> array(7) { [1]=> string(7) "English" [2]=> string(14) "Русский" [3]=> string(8) "Español" [4]=> string(14) "العربية" [5]=> string(8) "Francais" [6]=> string(9) "日本话" [7]=> string(6) "中文" } ["sendto"]=> array(2) { [1]=> string(13) "IB Department" [2]=> string(16) "Customer Service" } ["videoconference"]=> array(4) { [1]=> string(18) "Introducing Broker" [2]=> string(11) "White Label" [3]=> string(15) "Senior Partners" [4]=> string(16) "Franchise Scheme" } ["subject"]=> array(6) { [1]=> string(15) "Technical Issue" [2]=> string(14) "Platform Issue" [3]=> string(11) "Trade Issue" [4]=> string(13) "Deposit Issue" [5]=> string(14) "Withdraw Issue" [6]=> string(5) "Other" } ["data"]=> NULL ["needsmscode"]=> bool(false) }